Policies & Terms for Custom Phenolic Engraved Labels

Terms and Conditions of Sale for Products and Services

Summary

Orders are produced exactly as submitted. Customer is responsible for verifying all wording, specifications, and compliance with applicable codes. Liability is limited to the cost of the products provided.
Please review the full Terms & Conditions below.

Terms & Conditions of Sale

These Terms and Conditions govern all orders for custom engraved labels, tags, signs, and nameplates provided by Expedited Engraving (“Seller”). By placing an order, Buyer agrees to these Terms.

1. Order Acceptance & Conflicting Terms

Seller’s acceptance of any order is expressly conditioned upon Buyer’s agreement to these Terms. Any additional or conflicting terms, including those contained in purchase orders, are rejected unless expressly agreed to in writing by Seller.

2. Order Accuracy & Customer Responsibility

All products are custom-manufactured based on information provided by the Buyer.

Buyer is solely responsible for verifying:
• All spelling, wording, and layout
• Technical specifications
• Compliance with project requirements and applicable codes

Seller produces items exactly as submitted unless a proof is requested and approved.

3. Proofing

Proofs are available upon request. If requested, production will not begin until written approval is received.

Approval confirms that all content and specifications are accurate.

4. Errors & Corrections

If an error is determined to be the fault of Seller, Seller’s responsibility is limited to the replacement of the affected products only.
Seller is not responsible for errors in customer-provided content, specifications, or compliance requirements.

5. No Design or Compliance Responsibility

Seller does not review or interpret project plans, drawings, specifications, or contract documents unless expressly agreed to in writing.

Seller is not responsible for determining compliance with any code, regulation, or project requirement.

6. Pricing & Payment Terms

Prices are subject to change prior to order acceptance. Once accepted, pricing is firm for three (3) months.

Payment is due within thirty (30) days of shipment unless otherwise agreed. Overdue balances may incur a finance charge up to the maximum allowed by law.

7. Delivery & Risk of Loss

Delivery dates are estimates only and not guaranteed. Seller is not liable for delays beyond its control.

Risk of loss transfers to Buyer upon delivery to the carrier.

8. Use, Installation & Acceptance

Buyer is responsible for inspecting and verifying all products prior to installation.
Once products are installed or used, they are deemed accepted.

9. Warranties

Seller warrants products to be free from defects in material and workmanship for twenty-four (24) months from the date of shipment.

Seller does not warrant compliance with any specific code or regulation.

All other warranties, express or implied, including merchantability and fitness for a particular purpose, are disclaimed.

Buyer’s sole remedy is limited to repair or replacement of the affected products at Seller’s discretion.

10. Custom Orders & Returns

All products are custom-manufactured. All sales are final unless an error is confirmed to be Seller’s responsibility.

11. Limitation of Liability

Seller’s total liability shall not exceed the purchase price of the products provided.

Seller shall not be liable for:
• Labor or installation costs
• Project delays
• Inspection failures
• Loss of profits or use
• Any indirect, incidental, or consequential damages

12. Indemnification

Buyer agrees to indemnify, defend, and hold harmless Seller from and against any claims, damages, losses, or expenses (including attorney fees) arising out of or related to:
• Customer-provided content or specifications
• Buyer’s use or installation of the products
• Failure to comply with applicable laws, codes, or requirements

13. Insurance

Seller may maintain insurance appropriate to its operations at its discretion. Any specific insurance requirements must be agreed to in writing by Seller.

14. Governing Law & Disputes

These Terms are governed by the laws of the State of Utah.

Disputes shall be resolved through mediation, and if unresolved, by binding arbitration in Washington County, Utah.

15. Entire Agreement

These Terms constitute the entire agreement between the parties unless modified in writing and signed by Seller.

If you have questions about these terms—or need documentation for your project—please email us. We’ll respond promptly and make sure you have what you need to move forward with confidence.